FAQs

There are several common questions that couples often ask us. Here are the top questions frequently asked about weddings & events in Queenstown;

How early should we book?

We encourage you to get in touch with us at the earliest point in your planning. Demand is higher than ever & we are booking up for popular dates 3 years in advance. Winter is quieter & we have more availability for dates between May & September.

Can your catering service accommodate specific themes or cuisines?

Absolutely! We work exclusively with In2Food who are able to tailor menus to your individual theme. Options include canapés, plated menus, walk n’ fork, market stalls, shared platters & dêgustation. This is an important part of your wedding or event & we aim to leave guests raving about the food!

Can you accommodate special dietary needs?

Yes! We are able to accommodate all dietary requirements such as vegetarian, vegan, gluten free, coeliac, dairy free. This will be discussed during your menu planning.

Do you provide flowers?

Yes – we find it makes things much easier if we assist you with other suppliers in Queenstown. This way you get one single deposit & invoice to pay, and we can make sure everything runs perfectly on the day. You can then relax, knowing everything is taken care of!

What are your payment and cancellation policies?

Please see both policies on this link here >>

What happens if it rains on the day?

Weather doesn’t always play fair but we are well prepared for this. Outdoor ceremonies can be moved into The Pavilion & then we simply serve post ceremony canapés to your guests while we reset for the reception. Please don’t worry about the weather – we have you covered!

What happens if guest numbers change?

We understand that guests numbers can fluctuate. Therefore we will only ask you to confirm numbers 14 days before your wedding or event.

Who will be there on the day?

One of our venue managers will be with you on the day to ensure everything runs smoothy. We are a close knit team & everyone is passionate about providing the best possible experience for you.

What is the maximum number of guests for your venue?

Winehouse can hold up to 250 guests which is more than most other venues in Queenstown. For larger weddings we add an extension to our Pavilion & pricing will include a surcharge for the hire of additional chairs.

Winehouse